How to cancel and renew plan?
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Last updated
Last updated
As an account admin, you can terminate your subscription plan anytime. To do this, follow the procedures below:
Click on the Settings tab on the Evia Sign home screen and then on the Account dropdown, from which you can select the Billing tab.
Click on the Cancel Plan button.
Here you will find the details of the plan you are canceling and the end date of the billing cycle until which the plan will remain active. Confirm the cancellation by clicking on the Cancel Plan button.
This action will cancel your plan, and you can keep using it until the end of the billing cycle. If you want to continue the plan, you can always reactivate it during this period.
To renew the plan, follow the procedures below:
Click on the Settings tab on the Evia Sign home screen and then on the Account dropdown, from which you can select the Billing tab.
Click on the Renew Plan button.
Here you will find the details of the plan you are renewing and the renewal date. Confirm by clicking on the Renew Plan button.
Now you can continue with your subscription plan.
