> For the complete documentation index, see [llms.txt](https://docs.sign.enadocapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sign.enadocapp.com/faqs/how-do-i-make-an-account-recovery.md).

# How do I make an account recovery?

**In a scenario of a forgotten password:**

* Click ***Can't access your account?***

![](/files/pArs2T9cUfgTwGtr8TdL)

* This action will direct you to the **Account Recovery Page**. You can add an email address in the space provided to which you want the verification code sent by Evia Sign. 
* Click **Send Verification Code** this action will send a system-generated verification code to the provided email address. 

![](/files/qcHqD7rVwGjQTVGHJOH1)

* Type the verification code in the provided space, and click **Next**.

![](/files/IoMBP2I0zPw5OrWMkcPK)

* Now create a new password and confirm it by entering the new password one more time. Finally, click **SAVE**.

![](/files/sBlFIEHgxlOtFqGCtUKn)

* This action will generate a message confirming the password has been reset; click **Go to login**.

![](/files/f4ntcPhFoJBq8XSzi8zr)

* Enter the email/username along with the new password and click **Login**.

![](/files/vuWmCOqlbdD3raFE2P1Z)

* This action will successfully direct you to the Evia Sign.

![](/files/c03js1g4c8YDYZmmb7at)