Evia Sign
  • Welcome to Evia Sign
    • What can Evia Sign do?
  • How to send signature request?
    • How to enable multiple signatories to access and sign documents at the same time?
    • How to add approvers and CC recipients to a signature request?
    • How do you add authentication to your request?
    • How do you send a private message?
  • How to sign documents?
    • Opening a document through Evia Sign inbox
    • Explore the different ways to add your signature
  • How to draft documents?
    • Components of DRAFTS in Evia Sign
  • Explore Evia Sign Inbox
  • How to create and use templates
    • Components of TEMPLATES
  • How to save your signature and initial?
  • How to add date stamp to your signature?
  • How to set up automatic reminders & expiration for signature requests
  • Users
    • How to import O365 users?
    • How to add new users?
    • How to delete users?
    • How to activate and deactivate users?
  • How do I change the current subscription plan of my account?
    • How to cancel and renew plan?
    • How do I purchase additional user licenses?
  • How to work with Enadoc Integration?
  • Terms to be familiar
  • FAQs
    • How to login into Evia Sign?
    • How do I make an account recovery?
    • How do you configure stamps?
    • How do you manually send reminders to signatories?
    • How do you view document history?
    • How do you decline a document?
    • How do you download a document?
    • What is a digitally certified document?
    • How are additional user licenses purchased?
    • How do you send reminders to signatories?
    • How to modify your session duration?
    • How do I monitor the request usage of my Evia Sign account?
  • Release Notes
  • Evia Sign API
    • V1
      • Overview
      • Authorization of the API Access
      • Requests
        • Document Upload
        • Send Requests
      • Request Types
        • Template
        • Fixed Positioning
        • Auto Stamping
    • V2
      • Welcome to Evia Sign API Version2
      • How to Migrate from API v1 to v2
        • Basic Guide with minimal changes
        • Access Token Request (v1 âžž v2)
      • Authorization & Authentication
        • How to Register Your Application
        • Requesting the Authorization Code
        • Exchange Authorization Code for Access Token
      • Upload Document for Signing
      • Creating a Signature Request
      • Add Signatory to a Signature Request
      • Add Stamps to a Signatory
      • Send Signature Request
      • Webhook Management
      • Glossary & Common Fields
  • Welcome to the New and Improved Evia Sign
  • How to Use the PDF Commenting Feature in Evia Sign
  • How to Upload Documents from SharePoint in Evia Sign
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  1. FAQs

How do I make an account recovery?

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Last updated 2 years ago

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In a scenario of a forgotten password:

  • Click Can't access your account?

  • This action will direct you to the Account Recovery Page. You can add an email address in the space provided to which you want the verification code sent by Evia Sign.

  • Click Send Verification Code this action will send a system-generated verification code to the provided email address.

  • Type the verification code in the provided space, and click Next.

  • Now create a new password and confirm it by entering the new password one more time. Finally, click SAVE.

  • This action will generate a message confirming the password has been reset; click Go to login.

  • Enter the email/username along with the new password and click Login.

  • This action will successfully direct you to the Evia Sign.