> For the complete documentation index, see [llms.txt](https://docs.sign.enadocapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sign.enadocapp.com/faqs/how-do-i-monitor-the-request-usage-of-my-evia-sign-account.md).

# How do I monitor the request usage of my Evia Sign account?

### What is a request usage?

It is a feature of Evia Sign that showcases the percentile of completed signature requests, also known as the Request Usage.

{% hint style="info" %}
***A signature request is considered completed when all the requested signatories have signed the document.***
{% endhint %}

You can monitor and acquire real-time information on your Evia Sign Request Usage by following the procedure below:

* Go to your Evia Sign home screen and click on the Settings tab.

<figure><img src="https://627660952-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNIlngTYM9Z8O6hJJLEe3%2Fuploads%2Fh6WEMeFOufzly1zFeJeR%2F1.png?alt=media&amp;token=4e92f268-0417-4a49-9e35-2183cf64268c" alt=""><figcaption></figcaption></figure>

* Next, click on the Account dropdown, from which you can select the Usage tab.

<figure><img src="https://627660952-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNIlngTYM9Z8O6hJJLEe3%2Fuploads%2F4zuTBAFx11Xstk7xc8AS%2F2.png?alt=media&amp;token=0ecdcb17-477d-411e-ad9e-c5310a494a1c" alt=""><figcaption></figcaption></figure>

* Here you can view the accurate details of the request usage.

<figure><img src="https://627660952-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNIlngTYM9Z8O6hJJLEe3%2Fuploads%2F6FpA4A5asF7hXpumrWkT%2F3.png?alt=media&amp;token=a0c22ad4-6be7-462d-940d-0a269da09137" alt=""><figcaption></figcaption></figure>

### More details on how to read your usage meter in Evia Sign.

1. No requests are completed.

<figure><img src="https://627660952-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNIlngTYM9Z8O6hJJLEe3%2Fuploads%2FUfZGSIoL7DsdyRT8P2h4%2F4.png?alt=media&amp;token=90436a60-6633-4487-8e27-e9ee55252905" alt=""><figcaption></figcaption></figure>

2. The colored area indicates the percentage of request usage.

<figure><img src="https://627660952-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNIlngTYM9Z8O6hJJLEe3%2Fuploads%2F6z1F4TSExpWVcytyMOpf%2F5.png?alt=media&amp;token=1dce2369-9a6b-42f3-ab41-d50221e8ee9b" alt=""><figcaption></figcaption></figure>

3. Request usage is 100% completed or has reached its maximum limit (This is based on the transaction package purchased).

<figure><img src="https://627660952-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNIlngTYM9Z8O6hJJLEe3%2Fuploads%2FPFcVAp8yl0yao2bexO2m%2F6.png?alt=media&amp;token=68958198-c003-4156-a5fb-a6f099c762b3" alt=""><figcaption></figcaption></figure>

4. Request usage above the set limit (This is based on the transaction package purchased). In this case, a surcharge will be applied for the "request usage" that has exceeded the specified limit.

<figure><img src="https://627660952-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNIlngTYM9Z8O6hJJLEe3%2Fuploads%2FtVd6GN0ulX2HmnCX5FzM%2F7.png?alt=media&amp;token=7bc1ddd4-051d-443e-a1f7-1b545808576d" alt=""><figcaption></figcaption></figure>
