> For the complete documentation index, see [llms.txt](https://docs.sign.enadocapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sign.enadocapp.com/faqs/how-do-i-monitor-the-request-usage-of-my-evia-sign-account.md).

# How do I monitor the request usage of my Evia Sign account?

### What is a request usage?

It is a feature of Evia Sign that showcases the percentile of completed signature requests, also known as the Request Usage.

{% hint style="info" %}
***A signature request is considered completed when all the requested signatories have signed the document.***
{% endhint %}

You can monitor and acquire real-time information on your Evia Sign Request Usage by following the procedure below:

* Go to your Evia Sign home screen and click on the Settings tab.

<figure><img src="/files/59prUEqZOTKSoQYnebsD" alt=""><figcaption></figcaption></figure>

* Next, click on the Account dropdown, from which you can select the Usage tab.

<figure><img src="/files/kVpoSrnRjdFpMVcSWpTN" alt=""><figcaption></figcaption></figure>

* Here you can view the accurate details of the request usage.

<figure><img src="/files/dqEm2wdAHsciR8ZDmpu0" alt=""><figcaption></figcaption></figure>

### More details on how to read your usage meter in Evia Sign.

1. No requests are completed.

<figure><img src="/files/LaZCTMNMRvM9eU1wrRim" alt=""><figcaption></figcaption></figure>

2. The colored area indicates the percentage of request usage.

<figure><img src="/files/wUuLIiy6YydTxuHJj6wq" alt=""><figcaption></figcaption></figure>

3. Request usage is 100% completed or has reached its maximum limit (This is based on the transaction package purchased).

<figure><img src="/files/zyIKXJgErG0gh4MpzaZJ" alt=""><figcaption></figcaption></figure>

4. Request usage above the set limit (This is based on the transaction package purchased). In this case, a surcharge will be applied for the "request usage" that has exceeded the specified limit.

<figure><img src="/files/zvhx4scLre7xmWjFEEq2" alt=""><figcaption></figcaption></figure>
