How do I monitor the request usage of my Evia Sign account?

What is a request usage?

It is a feature of Evia Sign that showcases the percentile of completed signature requests, also known as the Request Usage.

A signature request is considered completed when all the requested signatories have signed the document.

You can monitor and acquire real-time information on your Evia Sign Request Usage by following the procedure below:

• Go to your Evia Sign home screen and click on the Settings tab.

• Next, click on the Account dropdown, from which you can select the Usage tab.

• Here you can view the accurate details of the request usage.

More details on how to read your usage meter in Evia Sign.

1. No requests are completed.

1. The colored area indicates the percentage of request usage.

1. Request usage is 100% completed or has reached its maximum limit (This is based on the transaction package purchased).

1. Request usage above the set limit (This is based on the transaction package purchased). In this case, a surcharge will be applied for the "request usage" that has exceeded the specified limit.