# How do I monitor the request usage of my Evia Sign account?

### What is a request usage?

It is a feature of Evia Sign that showcases the percentile of completed signature requests, also known as the Request Usage.

{% hint style="info" %}
***A signature request is considered completed when all the requested signatories have signed the document.***
{% endhint %}

You can monitor and acquire real-time information on your Evia Sign Request Usage by following the procedure below:

* Go to your Evia Sign home screen and click on the Settings tab.

<figure><img src="/files/59prUEqZOTKSoQYnebsD" alt=""><figcaption></figcaption></figure>

* Next, click on the Account dropdown, from which you can select the Usage tab.

<figure><img src="/files/kVpoSrnRjdFpMVcSWpTN" alt=""><figcaption></figcaption></figure>

* Here you can view the accurate details of the request usage.

<figure><img src="/files/dqEm2wdAHsciR8ZDmpu0" alt=""><figcaption></figcaption></figure>

### More details on how to read your usage meter in Evia Sign.

1. No requests are completed.

<figure><img src="/files/LaZCTMNMRvM9eU1wrRim" alt=""><figcaption></figcaption></figure>

2. The colored area indicates the percentage of request usage.

<figure><img src="/files/wUuLIiy6YydTxuHJj6wq" alt=""><figcaption></figcaption></figure>

3. Request usage is 100% completed or has reached its maximum limit (This is based on the transaction package purchased).

<figure><img src="/files/zyIKXJgErG0gh4MpzaZJ" alt=""><figcaption></figcaption></figure>

4. Request usage above the set limit (This is based on the transaction package purchased). In this case, a surcharge will be applied for the "request usage" that has exceeded the specified limit.

<figure><img src="/files/zvhx4scLre7xmWjFEEq2" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.sign.enadocapp.com/faqs/how-do-i-monitor-the-request-usage-of-my-evia-sign-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.